At Forage Soap and Candle, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Forage Soap and Candle within 7 days of delivery.
Love it or exchange it. It's that simple.
You may exchange any unused product within 14 days of purchase. Simply drop us a note using the contact form and we will send exchange instructions. We want you to love every single purchase at Forage Soap and Candle.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at lisa[at] foragesoaps.com for further details.
Trim wick to 1/4 inch before lighting. Keep candle free of any foreign materials including matches and wick trimmings. Only burn the candle on a level, fire resistant surface. Do not burn the candle for more than 4 hours at a time. Always burn candle within sight and always keep out of the reach of children and pets.